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Tips & Tools | Studio Etiquette


Personal Training Studio Etiquette

• Please check in at the front desk each visit and inform our staff of the type of training appointment you are there for so we can track your attendance.
• Because we are a Personal Training studio, our equipment area is reserved for those clients who are being supervised by a Personal Trainer.
• For all Private Training sessions, we ask that you arrive early to ensure you can begin your session right on time.
• When you are scheduled for a Private Training session, your Personal Trainer may ask you to come in early or stay after to perform an independent cardiovascular workout on the indoor cardio machines reserved for this purpose.
• We ask that you bring a water bottle with you for each workout. To hydrate adequately, drink plenty of fluids during your training sessions.
• Heart rate monitors are available for Cardio workouts. You can check one out at the front desk. You will be asked to leave your keys, a driver's license or other piece of ID which will be returned to you once you are finished with the monitor. You may also purchase a Heart rate monitor from us so you can have your own.
• Please be conscious of the amount of perfume or cologne that you wear while working out. Heavy amounts can be very disruptive to those with allergies.
• Cleanliness is a high priority for us. If you ever notice something that has been overlooked and should be taken care of immediately, please inform our front desk customer service reps or one of our Trainers and we will take care of it right away. We have hourly cleanliness checks and a thorough cleaning is completed each day. You can also assist in keeping our training studio tidy, by placing all towels in laundry baskets when finished with them, tossing all garbage in the waste baskets provided and wiping any spilled water.
• To help us maintain a clean and hygienic environment, we ask that all clients wipe down equipment and mats after usage. Disinfectant spray bottles are located in the Private Training and Group Training areas.
• We ask that you lock up your items in the locker area. We do provide complimentary locks. We ask that when you are done with your workouts you bring all personal items and your combination lock home with you. We thank you in advance for your understanding.
• Sweat towels are available on the studio floor and shower towels are available in the locker areas. When finished, please return all towels to the towel baskets provided in each locker area.
• As a convenience to our clients, we offer various locker room amenities including shampoo, conditioner, shower gel, lotion, shaving cream, razors, and more. If we have overlooked stocking up on a certain supply, please inform the front desk customer service reps or one of our Trainers and we will take care of it immediately.
• To enhance an environment that allows you to escape the demands of the world and to enable you to focus better doing your workouts therefore enhancing results, we ask that you turn off all cell phones and pagers in all workout areas.
• To maintain our relaxing environment and for the safety of your children, we cannot accommodate unsupervised children. In the event that you must bring your child with you, you can choose to have a coaching session in your trainer's office. For liability reasons, children cannot play on any equipment unless they are actually scheduled for a training session and a parent waiver has been signed. Please do not interpret this as us not loving kids. Most of us have children and want to encourage a healthy lifestyle for them. However, in order to respect our clients' needs for a safe and calm environment and because of our space restrictions, we cannot currently offer a children's exercise or daycare program.


Group Fitness Etiquette

• Before you start with our Group Fitness programs, we ask that you attend your first Private Training session with a trainer to ensure you choose the right programs based on your goals and you learn how to use the various pieces of equipment that will be utilized during Group Fitness programs.
• When you and your trainer decide on a Group Fitness schedule that will work best with your life and for your goals, you will reserve space into these time slots and will be contacted if you don't show up. This will provide you with the accountability that most people need to help them stick to their program. If you continually miss appointments, you may be given 50 lashes – just kidding – but we may ask you to sit down with us to determine a better schedule for you.
• In order to take full advantage of a proper warm-up and cool down, secure your space and equipment, and so as to not to disturb your fellow workout buddies, we ask that you arrive on time and stay until the end of all Group Training sessions. If you are running late or absolutely need to leave early, we ask that you enter or exit quickly and quietly. Please understand that entering or leaving a Yoga program or any type of session during a meditative, focused segment can be disruptive to the other exercisers.
• To allow your Group Instructor to guide you appropriately through each workout, please advise them if you are a beginner, pregnant, have high blood pressure or any other medical condition, injury, or pain that may affect your session.
• Feel free to attend multiple Group Fitness sessions back to back during each visit.
• As a Group Fitness client, you can bring an invited guest to a Group Fitness session. This complimentary visit can only be redeemed by the same individual once.